Upon receipt of completed form, ZF Group will issue a Return Goods Authorization Report containing a RGA confirmation number within 1 to 2 business days. After Receiving the Return Goods Authorization Report with RGA confirmation number please ship a copy of the report and product to the ZF Group address listed on the report. Customer is responsible for freight and all associated fees until a warranty determination is made.
NOTE: Product out of ZF Off-Highway Solutions Minnesota Inc. warranty period may be assessed an analysis fee of up to $250.00.
If you have any questions or concerns as to where to send your product, please call:
RGA Coordinator
1-507-386-4019
Monday through Friday 7:30 AM to 3:30PM Central Time or you can email the RGA Coordinator at sh-return-goods-authorization.nmn@zf.com
Returns (Warranty and Discretionary)
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If the problem continues, please contact us:
+1 507-625-6426 or +1 800-477-6426
(Monday - Friday 8:00 am to 5:00 pm CST)
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